I am in a better place this week even though work has been even more stressful than it was last week. When you deal with the public it seems that you have difficult periods where you get caught up in a lot of small problems for me mostly things I cannot solve. At these times it is hard to remember the jobs that went right.
Our company does a great job of fixing whatever the problem is but not a great job of communicating what or when this is going to happen. By the time I find out about it and contact someone they have already sent someone out to take care of it.
It is way more efficient on the back side but it does cause the customer distress because they are not hearing back from anyone. It does really work out in the end. I just tell them that it will magically get taken care of if they give it a day or so.
It is dysfunctional like a family and either you can hang with it or not. If you have got to know what is going on all the time then this is not the place to work. It isn't my responsibility to change it so I adapt the best I can.
I am better in my old age at being flexible and not be outraged by the actions of others. The lack of efficiency and all the time wasted re-working things in the past would have drove me nuts. When I was worked in true corporate america I worked my way up in the company so I could make changes to help make things easier fro everyone.
My brain is solely interested in making things better whether at home, at work or even when I see problems at a store. I can't help myself but now I can just let it go knowing this is how the world works. One cashier in the garden department on a Saturday with ten people in line waiting for a manager to okay a plant on clearance.
To be happy in this life you have to let go of everything that you have absolutely no control over. This is the secret we don't want to accept. I can close my eyes and imagine something different but I have to accept the reality in front of me. How important is it? That is one of my favorite slogans from the program. It works if you work it. That is another one.
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