Saturday, September 3, 2011

I was wrong - Again - Making amends

It is interesting to me how my recent awakening has caused me to see just how wrong I have been about everything, really everything.

We have a contractor that we have worked with for years. He is a hardworking honest guy and over the years we have helped him build his business. In fact his core business is based on people we have introduced him to and he rents from one of my customers.

It always bothered me that once I introduced him to my customer they turned to him from that point on. They refer him and not me. He in turn tries to direct the business back to us when it has to do with kitchens and baths.

He came by last night to discuss a job and I realized for the first time how hard he works to do what is right for the customer. Just like me. He also is a good business person and tries to squeak out every bit of business out of his customers. Just like me. He does what ever it takes to get the job done and make the customer happy. Just like me.

What I realized now that I am awake is once again it isn't personal. He spends way more time with the customer because he is living with them during construction and helping them through the day to day process. I can't do that and truthfully when he is on the job we know the customer will happy so less effort is spent to stay connected.

Last night I made an amends. It wasn't a specific amends more like a blanket amends. I just said I was sorry for anything I might have done over these past years that might have hurt him. I told him I haven't been myself in a long time and I was sorry. He graciously accepted my apology.

We are alike in many ways, both perfectionist and just can't let things go.

My level of respect for him has gone up. He of course has not changed it is me who has changed. I am sure there is more amends to come and maybe a better working relationship.

1 comment:

  1. I am sure that the amends cleared the air and made you feel much better. I feel as if a load has been lifted when I make amends.